Tuition Education Platform FAQ

The app is free to download and there are no associated/convenience fees to use your credit card or bank account for payments.

All parents and guardians need to enter “Renton Prep” (no quotes) as their school on the TEP app. Even if your child attends Amazing Grace, the school you need to enter on the app is:

Renton Prep

Your bank account needs to be verified. This is done via two small deposits from Stripe into your account. You do not need to make the deposits. These deposits will take 1-2 business days to appear on your online bank statement. The statement description for these deposits will appear on your statement as “RentonPrep TRANSFER AMNTS: [Deposit 1], [Deposit 2].” Here are two examples:

SAMPLE 1

SAMPLE 2

Please enter the two deposit amounts below. When entering the deposits, please do NOT include decimal points:  “.86” would only require you to type in “86” (no decimal point) Then, click the Verify Bank Account button.

A history of your payments can be found on the home screen.

To change your payment method in the app, go to the payment screen and select the upper right plus sign. See the examples below:

This is an app designed for either mobile or tablet devices. The app cannot be installed on computers or laptops as it is intended for either iOS or Android devices.

There are currently three ways in which you can pay through the app. You can use your checking or savings account, or you can choose the “Use Credit or Debit Card” option and add a credit or debit card (see image below):

Tuition EP uses the Stripe payment platform. Stripe has been audited by an independent PCI Qualified Security Assessor (QSA) and is certified as a PCI Level 1 Service Provider. This is the most stringent level of certification available in the payments industry. Furthermore, anyone involved with the processing, transmission, or storage of card data must comply with the Payment Card Industry Data Security Standards (PCI DSS).

There is no website you can go to pay for tuition or fees. The TuitionEP app will be your destination for making payments (tuition, field trip fees, child care, etc.).

A payment can be made at the front office, but a $50 processing fee will be charged for each transaction. A transaction consists of any amount paid at a time. For example, if you write a check for tuition, a field trip, and childcare on a Monday, a $50 fee will be assessed. If that Wednesday you make another payment for a field trip you missed, an additional $50 fee will be assessed.

Paying via RenWeb will not be available effective December 2018. TuitionEP will be the only way to pay for fees.

Child care, field trip fees, and other miscellaneous fees are paid through the app in addition to tuition.